Community Access On Sale FAQs

Community Access On Sale FAQs

COMMUNITY ACCESS TICKETING FAQS - JUN 10, 2017

 

A designated number of $10 Community Access tickets are available for all Music Academy Summer Festival events on a first-come, first-served basis.



Tickets may be purchased online or in person only.
 

Due to the high volume of Ticket Office traffic that day, orders will not be taken by phone.

 

TO ORDER IN PERSON

The Carsey Ticket Office, located on the Music Academy Campus at 1070 Fairway Road, will open at 10 AM on Sat, June 10.

 

TO ORDER ONLINE

TICKETS WILL BE AVAILABLE FOR PURCHASE STARTING AT 10 AM ON SAT, JUNE 10.
 

STEP 1: Login or create an account online
 

STEP 2: Find your desired event and select BUY TICKETS
 

STEP 3: Under the seat map, enter promo ACCESS10 where prompted
 

STEP 4: Select from $10 designated seats, marked on the map as a STAR.
 

Please note: discount will not appear until you reach the final cart

 

 

 

 

2017 Summer Festival FAQs

TICKETING FAQS

Ticket Office

Carsey Ticket Office is open Mon-Fri, 9 am - 5:30 pm.

Hahn Hall Ticket Office opens one hour before each Hahn Hall event.

The Box Offices at the Granada and Lobero Theatres will be open one hour prior to events.

805-969-8787 / ticketoffice@musicacademy.org / 1070 Fairway Road

 

Community Access Tickets

A designated number of $10 Community Access tickets are made available for all Music Academy Summer Festival events on a first-come, first-served basis. Community Access Tickets went on sale Sat, Jun 10 in person and online. Learn how to order HERE

 

7-17s FREE Tickets

Our  7-17s FREE program encourages families to bring young people, fostering lifelong appreciation of the performing arts. Through this initiative, young people ages 7 to 17 accompanied by ticketed adults will be admitted free of charge to all Music Academy Summer Festival and The Met: Live in HD events.

This program is designed to help remove obstacles for parents to attend concerts, encouraging adults to bring young people. This program is intended for families and friends. 

 

Online Purchases

Academy online ticket sales can be purchased at any time prior to the event. The tickets can be printed at home or at the Ticket Office upon arrival.

 

What if I can't use my tickets?

If you are unable to attend a performance, we encourage you to make a tax-deductible contribution to the Music Academy by returning your tickets at least 24 hours before the event. We will provide written confirmation of your gift. Please contact the return hotline at 805-565-5400. No refunds or exchanges for individual tickets. Series tickets may be exchanged in person, or by phone, more than 24 hours prior to the event.

 

Do you offer discounts?

Groups of 10 or more are invited to take advantage of special rates for many events. Please phone 805-969-8787.

 

What about patrons in wheelchairs?

We request that you notify the ticket office if you or any member of your party will attend a ticketed Hahn Hall event in a wheelchair.

 

What about patrons who are hearing impaired?

Music Academy personnel will be happy to provide you with an assistive listening device or help you access our hearing loop system for Hahn Hall performances. Please inquire at the Ticket Office.

 

Can I bring a pet or food?

Neither is permitted in Music Academy performance venues.

 

Do I pay to park at the Music Academy?

Parking on the Academy campus is always free. Reserved spaces are available as a benefit for Leadership Circle donors. For more information about donor benefits, please call 805-695-7918. Santa Barbara venues have convenient public parking lots available nearby.

MET Ticketing FAQs

MET LIVE TICKETING FAQS

INDIVIDUAL TICKETS

Individual tickets, $28 each, are available for purchase online or over the phone. Tickets will also be sold starting one hour prior to each event at the Hahn Hall Ticket Office. The Carsey Ticket Office will not be open for in-person purchases. Credit cards only. Checks or cash will not be accepted. Orders by mail will not be accepted. Individual tickets may be picked up at will-call or emailed for print-at-home. Tickets will not be mailed.

STUDENT TICKETS

Students are welcome to purchase $10 community access tickets online. Students may also purchase $10 tickets the day of the event. Please present a valid student ID at the Hahn Hall Ticket Office to qualify. 

$10 COMMUNITY ACCESS & 7-17S FREE TICKETS

A limited number of $10 tickets and unlimited free-admission for youth ages 7-17 (when accompanied by a ticketed adult) are available. These tickets can be purchased online, over the phone, or in person at the Hahn Hall Ticket Office one hour prior to each event.

TICKET OFFICE HOURS

Hahn Hall Ticket Office: open one hour before each Met: Live in HD event

WHAT IF I CAN'T USE MY TICKET?

Subscribers of the full Met: Live in HD series are able to exchange their tickets for another date in the series. This is a subscriber benefit only.

If you are not a subscriber and are unable to attend a screening, we encourage you to make a tax-deductible contribution to the Music Academy by returning your tickets at least 24 hours before the event. We will provide written confirmation of your gift. Please contact the return hotline at 805-565-5400. No refunds or exchanges.

TO CONTACT TICKET OFFICE

ticketoffice@musicacademy.org / 805-969-8787